CarbonLogic has created this privacy statement to demonstrate our firm commitment to privacy. This statement sets forth our information gathering and dissemination practices for the www.carbonlogic.com and support.carbonlogic.com websites.
We use your unique network address (IP address) to help diagnose problems with our server, and to administer our Web site.
This site contains links to external websites. CarbonLogic is not responsible for the privacy practices or the content of these Web sites.
What information do we collect?
Our sites use several different forms that our customers can use to request information, products, and services. From these forms, we collect the following information:
- Visitors’ contact information (like e-mail addresses)
- Unique identifiers (like customer numbers)
- Financial information (like account or credit card numbers)
- IP addresses
How Secure is the Information We Collect?
CarbonLogic makes every effort to follow industry standard security measures to prevent the loss, misuse and alteration of the information under our control. All financial information is encrypted during transmission, and our company databases are accessible only to internal employees.
How is this information used?
We use your contact information to send you information about our company and to get in touch with you when necessary. You may opt out of receiving future marketing mailings; see the choice/opt-out section below. We also use the information we collect to improve the content of our Web site.
Option to Opt-Out
Our site allows you to opt out of receiving communications from us. You will be given this choice at the points where we request your information. You can also use the following options for removing your information from our database if you do not wish to receive future communications or to cancel your account:
- Log in to your account and set the Newsletter options to “Unsubscribed”
- You can send e-mail to firstname.lastname@example.org
- You can send mail to your account manager at the following postal address:
P.O. Box 271007
Louisville, CO 80027-5017
Additional Contact Info:
For additional contact information, please see our Contact Us page.
Updating your contact info
You can update your contact information on your Customer Support Portal (CSP) at any time.
We ask you to enter your credit card information in order to debit your account when you purchase servers or services from us. All information you will be asked to enter is protected using SSL (Secure Sockets Layer) encryption to prevent it being intercepted by anyone else as it is transferred over the Internet. We collect this information on a transaction-by-transaction basis and will never authorize the release of this information with anyone not directly involved in processing the transaction.